Shipping & Returns
Where does HOMME ship to?
HOMME currently ships to European Union member countries, United Kingdom and United States.
Can I change the delivery address?
- Once an order has been placed, we are unable to make any changes. This includes amending the delivery address, shipping method, or removing items from the order.
- If you do need to change your address, you can do it by notifying the courier who will contact you on the day of the delivery to coordinate the address and time of arrival.
Shipping costs
Our shipping partner SHIPPING PRICES 11.2024*
Our shipping partner has just launched new shipping prices that are now based on weight rather than unit count, ensuring fair and accurate pricing for your orders.
Please note, the full lead time is: shipping time + 2 days fulfilment time (for order containing 1-10 units).
– ALL PRICES WITHOUT VAT
– UNIT MEASUREMENTS IN GRAMMS
STANDARD up to 2kg
STANDARD from 2kg, Shipping provider DPD, inside EU
STANDARD from 2kg, Shipping provider DHL Economy, outside EU
EXPRESS, Shipping provider DHL Express, inside EU
DISCLAIMER: Our shipping partner reserves the right to modify shipping prices without prior notice. As a company committed to providing the best possible service, we continuously evaluate and adjust our shipping costs to ensure fair and competitive rates. These adjustments may be influenced by various factors, such as changes in carrier fees, fuel prices, or other operational considerations.
While we strive to maintain consistent pricing for our customers, fluctuations in the shipping industry may necessitate occasional adjustments to our rates. We understand the importance of transparency and will make every effort to communicate any significant changes to our customers promptly. We encourage our valued customers to regularly check our website or contact our customer service team for the most up-to-date information on shipping prices.
Our team is always available to assist with any queries and provide guidance on the shipping options that best suit your needs. Our shipping partner, is dedicated to providing reliable shipping services at competitive prices. We appreciate your understanding and continued support as we work to deliver an exceptional experience for all our customers.
Taxes and other duties
There can be additional duties and taxes applied upon receipt of your shipment. These duties and taxes are to be paid by the recipient. Our shipping partner is not required to inform customers of such additional costs and is not required to refund such costs to the customer.
Returns
Since the products are natural & in small batches, we can only accept returns for unopened items, within 7 days of receiving, in perfect condition that can be resold.